Field Support
On-site training, technical guidance, and field support to help crews work confidently and efficiently with RS composite poles.
Support in the Field, When It Matters Most
Successfully integrating composite poles into your grid is simpler and safer thanks to our commitment to supporting every client with training and on-the-ground assistance when necessary. The Resilient Structures’ Technical team is the direct connection between your front line crew and the safe assembly and installation of our composite poles.
Training Built Around Real Field Conditions
Take advantage of comprehensive training sessions at your convenience. We will provide your crew with access to industry best practices and optimized tips and techniques, tailored specifically for your application. Our Technical team understands the challenges faced at each step, because they’ve been there before. They have extensive experience working lines and managing utility projects.
What Our Training Provides
Safety-Focused Guidance
Promote a safety-first culture for your front-line crew.
Direct Communication
Connect directly with technical experts by text, call, or email.
Pre-Installation Support
Receive help with preparations and standards before installation day.
On-Site Orientation
Benefit from hands-on training and guidance during your first installation.
Work Methods Development
Establish field standards and work methods for technicians and engineers.
Collaborative Support
Ensure a seamless connection between your crew and Resilient Structures departments.
Work Instructions
In addition to on-site training and support, our Technical team has also created these helpful resources to ensure successful integration of our poles into your system.
Visit our Technical Resources Library to learn more.
Related Field Service Resources
Browse the latest resources, project examples, educational content, and technical perspectives from Resilient Structures.
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RS Pole Blind Nut Installation -
Hurricane Grid Hardening -
Assembly & Instructions Brochure
Need Field Support for an Upcoming Project?
Contact the Resilient Structures team to discuss field support, training, or technical support for your project.
