01

Privacy Policy

TERMS AND CONDITIONS

02 RS TECHNOLOGIES INC. PRIVACY POLICY

This Privacy Policy describes how RS Technologies Inc. (“RS Technologies,” “we,” or “us”) collect, use, disclose and otherwise process information about you if you visit our website, https://www.resilient-structures.com, or if we otherwise interact with you in a business or professional context, such as if you communicate with us via email or on a third-party platform or if you provide us your contact information at a conference. We may provide different or additional notices of our privacy practices for certain offerings or activities, in which case those notices will supplement or replace the disclosures in this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Services or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Content COLLECTION OF INFORMATION

The information we collect about you depends on how you use our website or otherwise interact with us. In this section, we describe the categories of information we collect and the sources of this information.

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you complete a contact form on our website, connect with us via email, request customer support, or otherwise communicate with us. The types of information that we collect directly from you include your name, work email address, postal address, job title, phone number, company name and any other information you choose to provide.

Information We Collect Automatically

We automatically collect certain information about your interactions with our website and marketing communications, including:

Device, Usage, and Activity Information: We collect information about how you access our website, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers and browser type. We also collect information about your activity on our website, such access dates and times and browsing behavior (such as pages viewed and links clicked). Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and pixels, to collect information about your interactions with our website and our marketing communications. These technologies help us improve our website, including to see which areas and features of our website are popular and to count visits. For more information, see the Targeted Advertising and Analytics and the Your Privacy Choices sections below.

Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect information from entities that gather and license business contact information, industry partners, and advertising networks. This information may include contact details, such as your name and job title.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, when you visit our website, we may infer your approximate location based on your IP address.

User USE OF INFORMATION

We use the information we collect to manage our business relationship with you and to market our products to your company. We also use the information we collect to:

Provide, maintain, and improve our products and services;
Send you technical notices, security alerts, support messages, and other transactional or relationship messages;
Send you marketing communications (see the

Your Privacy Choices

section below for information about how to opt out of these communications at any time);
Monitor and analyze trends, usage, and activities in connection with our website and communications;
Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the

Targeted Advertising and Analytics

section below);
Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of RS Technologies Inc. and others; and
Comply with our legal and financial obligations.

TARGETED ADVERTISING AND ANALYTICS

We engage others to provide analytics services, advertise our products to you on third party-sites and services, and perform related services, across the web and in mobile applications. These entities may use cookies, web beacons, SDKs, device identifiers, and other technologies to collect information about your use of our website and third-party services, such as your IP address, web browser and mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information is used to deliver advertising targeted to you on other companies’ sites or mobile apps, understand the effectiveness of this advertising, analyze and track data, determine the popularity of certain content, and better understand your activity.

The activities described in this section may constitute “sharing,” or “selling” under the California Consumer Protection Act (“CCPA”). See the

Additional Information for California Residents Section

below for details.

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices or https://youradchoices.ca (if you reside in Canada).

DISCLOSURES OF INFORMATION

DISCLOSURES OF INFORMATION We disclose personal information as described in the Targeted Advertising and Analytics section above and in the following scenarios:

Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with analytics, web hosting, and marketing.
Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
To Protect the Rights of RS Technologies Inc. and Others. We disclose personal information if we believe that your actions are inconsistent with our policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of RS Technologies Inc., or others.
Professional Advisors. We disclose personal information to our legal, financial, insurance and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
Corporate Transactions. We disclose personal information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Corporate Affiliates. Personal information is disclosed between and among RS Technologies Inc. and our parents, affiliates, subsidiaries, and other companies under common control and ownership.
With Your Consent and at Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.

YOUR CHOICES

R.S. Technologies Inc. uses

cookies and similar tracking technologies
, as described above. You can usually adjust your browser settings to remove or reject browser cookies.

You may opt out of receiving promotional emails from RS Technologies Inc. by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about orders your company placed with us or our ongoing business relationship.

ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS

California has enacted the California Consumer Privacy Act (“CCPA”), which grants California residents certain rights and requires specific disclosures. If you reside in California, this section applies to you. This section also serves as our California notice at collection.

In the preceding sections, we explain how we collect, use, and disclose information about you, as well as our targeted advertising and analytics practices. As required by the CCPA, we use the tables below to explain this same information.

Category of Personal Information	Categories of Recipients	Use of Personal Information
– Identifiers (such as your name, email, and IP address) – Professional Information (such as your job title and employer) – Internet or Other Electronic Network Information (such as information about your activity on our website) – Inferences (such as your city of residence derived from your IP address)	– Vendors and Service Providers – Law Enforcement Authorities and Individuals Involved in Legal Proceedings – To Protect the Rights of RS Technologies Inc. and Others – Professional Advisors – Corporate Transactions – Corporate Affiliates – With Your Consent and at Your Direction	– Manage our business relationship with you and market our products to your company – Provide, maintain, and improve our products and services – Send you technical notices, security alerts, support messages, and other transactional or relationship messages – Send you marketing communications (see the Your Choices section for opt-out information) – Monitor and analyze trends, usage, and activities in connection with our website and communications – Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of RS Technologies Inc. and others – Comply with our legal and financial obligations

We also disclose certain categories of personal information to show you targeted ads on third-party properties and for related purposes. These disclosures may be considered “sales” or “sharing,” under the CCPA, and the table below provides more information about our practices.

Category of Personal Information	Category of Third Parties
– Identifiers (such as your name, email, and IP address) – Internet or other electronic network information (such as information about your activity on our website)	– Advertising and marketing networks

As described in the Collection of Information section above, we collect personal information from various sources, including directly from you, automatically when you access or use our website, and from third-party sources.

We do not knowingly collect, sell or share personal information about consumers under the age of 16, or higher age where required by law.

We do not collect information that is considered “sensitive” under the CCPA.

We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.

Your Privacy Rights

Access, Correction, and Deletion

If you are a California resident, you have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. To request access, correction, or deletion of your personal information, please contact us at info@rspoles.com or call us at +1 519 682 1110. To authenticate your request, you must provide, your name and an email address and respond to a confirmation email that will be sent to that address. Only you, or someone legally authorized to act on your behalf and with written permission, may make a verifiable consumer request related to your personal information.

Nondiscrimination

You have the right not to be discriminated against for exercising any of your privacy rights.

Authorized Agents

You may also designate an authorized agent to submit an access, deletion, or correction request on your behalf. We may ask authorized agents to submit proof of their authority to make a request, such as a valid power of attorney or proof that they have signed permission from the consumer who is the subject of the request. In some cases, we may be required to contact the individual who is the subject of the request to verify his or her own identity or confirm the authorized agent has permission to submit the request. If you are an authorized agent seeking to make an access, correction, or deletion request on behalf of a California resident, please email us at info@rspoles.com.

For Individuals in Canada

If you are a Canadian resident, this section applies to you.

Consent: By submitting personal information to RS Technologies Inc., or our service providers and agents, you consent to the collection, use, disclosure, and transfer of your personal information in accordance with this Privacy Policy and as permitted or required by law.

You may withdraw your consent at any time to the collection, use, disclosure, or transfer of your personal information by contacting RS Technologies Inc. as set forth in the Contact Us section below. If you withdraw your consent (or if you decide not to provide certain personal information), you acknowledge that RS Technologies Inc. may not be able to provide you, or continue to provide you, with certain products, services, or information that may be of value to you.

Canada’s Anti Spam Law (“CASL”): RS Technologies Inc. will only send you commercial electronic messages (“CEMs”) where we have your express or implied consent to do so. Your consent to receive CEMs is implied where we have an existing business relationship with you, or you have reached out to us and made an inquiry within a certain time frame. You may unsubscribe from receiving CEMs at any time, [by clicking the unsubscribe link on CEM from us]. If you opt out, we may still send you non-promotional messages, such as those about your account or our ongoing business relations.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at info@resilient-structures.com.

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